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- Union/Affiliation: C.U.P.E. Local 3338
- Pay range: $1,958.83 to $2,217.44 bi-weekly
- SFU Department Descr:
- IT Services – ITS Administration
- Position Grade:7
- Biweekly Hours:70
- Pay: $3,918–$4,435 a month
- Job type: Full-tim
- month – Full-time $3,918–$4,435 a
Who We Are
SFU IT Services enables the university to thrive and drive innovation through the effective use of data and technology, with a focus on improving the digital experience for students, faculty, researchers, and staff. Join our growing team as we develop new solutions and services that support SFU’s academic and research mission.
About the role
This position performs various administrative, financial, and office services for the ITS Application Services/Project Portfolio Office. Coordinates temporary support staff activities, develops and maintains spreadsheets, reconciles revenue, and provides purchasing and budget reconciliation services.
Provides the Director of Application Services, Assistant Director, and other administrative staff with appointment, meeting, and travel arrangements, as well as secretarial support including word processing and editing of various documents as needed. Performs recruiting duties, assists with ePAR submissions, schedules interviews with new employees, provides office orientation and office equipment training, and follows employee time and attendance procedures.
Order mobile devices for department employees, process invoices, and coordinate with telephone operations and vendors. Monitor and maintain multiple email accounts and calendars to ensure accuracy of employee absence reports.
Completes absence reports and timesheets for Application Services, Project Portfolio Office, Network Services, and Telephone Operations. Document your workflow in an administrative manual. Keep your office space clean. Replenish equipment supplies, resolve printer/copier error messages, and submit support/repair orders as needed.
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Responsibilities Of An Office Assistant
Office assistants provide administrative support such as managing schedules, handling phone calls, and answering emails. They often coordinate meetings, manage office supplies, and perform data entry.
Archives and records:
You are responsible for maintaining organized and up-to-date records, including physical and digital files. This may include creating, sorting, and archiving documents.
Office assistants are often the first point of contact with visitors and customers. May greet guests, direct them to appropriate personnel or departments, and manage the reception area.
They assist with internal and external communications by drafting and proofreading documents, writing reports, and managing office communications.
Office assistants are often tasked with entering data into databases, spreadsheets, and other software to ensure accuracy and completeness.
To be a successful office assistant, you need to be organized, detail-oriented, and able to multitask. Knowledge of using office software, good communication skills, and a professional appearance are also important. Specific responsibilities may vary depending on the organization and its needs. If you have specific questions about working as an office assistant or need further assistance.